Withdrawing Funds Back to Your Wallet
Withdrawals go back to the same wallet you used to deposit. Head to the cashier, choose the withdrawal tab, and select your payout wallet — DANA, OVO, or GoPay. Enter the amount you want to move out, then confirm the request. If your account has not been verified yet, you will be prompted to complete that step before the withdrawal is processed.
Once approved, the funds move to your wallet. We do not quote a fixed processing window because transfer times depend on your wallet provider, but most requests clear without a long wait.
- Go to the cashier — Tap the cashier icon and switch to the withdrawal tab inside your account.
- Pick your payout wallet — Choose DANA, OVO, or GoPay — the wallet linked to your account.
- Enter the amount — Type in how much you want to withdraw and review the details before confirming.
- Complete verification if prompted — Unverified accounts will be asked to finish the KYC step before the withdrawal proceeds.